At MOONHERBS, we understand how important your privacy is, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information when you interact with our Websites, Services, or contact us in any way. Please take a moment to read through this policy to understand how we handle your data.
What Does This Privacy Policy Cover?
This Privacy Policy applies to information we collect when you:
- Access or use our Websites or Services.
- Contact us through any means.
- Participate in related events, trade shows, sales, or marketing activities.
We collect various types of information, including Personal Information (data that identifies you as an individual), as explained below.
What Information Does MOONHERBS Collect?
Information You Provide to Us:
- On Our Websites: When you fill out forms (e.g., newsletter sign-ups, membership registrations), or contact us, we collect the information you provide, such as your name, email address, and correspondence history.
- When Using Our Services: We collect information like your name, email, postal address, phone number, and transactional details (e.g., Services purchased) to provide and manage your account.
Information We Automatically Collect:
- On Our Websites: We collect device-related information, such as your IP address, browsing activity, and the time of your visit.
- When Using Our Services: We track usage patterns, log IP addresses, and use cookies or similar technologies to enhance your experience. For more details, see our Cookie Policy below.
How Do We Use Your Information?
Websites:
- To administer and improve our Websites.
- To analyze trends and monitor marketing effectiveness.
- To keep our Websites secure and provide you with requested information.
Services:
- To set up and manage user accounts.
- To process transactions and send related communications.
- To provide customer support and send administrative updates.
- To prevent fraud and unauthorized access to our Services.
We may also use your information to send you promotional communications, but you can opt out at any time (see Your Choices below).
How Do We Share and Disclose Information?
We do not sell your Personal Information. However, we may share it in the following circumstances:
- With Service Providers: We work with third-party vendors who assist us in operating our Services. These providers are bound by confidentiality agreements.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
- Legal Compliance: We may disclose information to comply with laws, court orders, or to protect the rights and safety of MOONHERBS, our users, or others.
Your Privacy Rights
California Residents (CCPA):
Under the California Consumer Privacy Act (CCPA), you have the right to:
- Request access to or deletion of your Personal Information.
- Opt out of the sale of your data (though we do not sell your information).
- Receive details about how we collect, use, and share your data.
To exercise these rights, contact us at contact@moonherbs.me.
General Rights:
- Access and Update: You can review, update, or delete your Personal Information by contacting us.
- Marketing Communications: You can unsubscribe from promotional emails at any time.
- Cookies: You can manage cookie preferences through your browser settings or our Cookie Policy.
Cookie Policy
We use cookies to:
- Enhance navigation and user experience.
- Analyze website usage and improve our Services.
- Support our marketing efforts.
You can manage your cookie preferences through our Privacy Preference Centre or your browser settings.
International Data Transfers
Your information may be transferred to and processed in the United States or other countries where our servers or service providers are located. We ensure your data is protected in accordance with this Privacy Policy, regardless of where it is processed.
Children’s Privacy
Our Services are not intended for children under 13. We do not knowingly collect information from children without parental consent. If you believe we have collected information from a child, please contact us at contact@moonherbs.me.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or through our Websites. Please review this policy periodically to stay informed.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: contact@moonherbs.me
We’re here to help!
Thank you for trusting MOONHERBS with your information. We are committed to protecting your privacy and ensuring your data is handled responsibly.
